Shipping policy
🚚 Shipping Policy
Processing Time
Orders are processed within 1–2 business days after payment is received.
Shipping Time
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
Shipping Costs
Shipping rates are calculated at checkout. Free shipping may be available for orders over a certain amount.
Tracking
Once your order is shipped, you’ll receive a tracking number via email.
Delays
We are not responsible for delays caused by the carrier, weather, or customs.
🔄 Exchange & Return Policy
Need to Exchange?
We accept exchanges within 14 days of delivery. Items must be unused and in original condition.
Steps to Exchange
- Email us at lawigs.business@gmail.com with your order number.
- We’ll send you return instructions.
- Once we receive your item, we’ll send your exchange.
Non-Exchangeable Items
- Sale items
Shipping for Exchanges
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Return shipping items to :
Jozzy Hair & Beauty
424 bearwood road
B66 4EY